Igent Holdings LLC and our affiliate Igent Works ("we," "our," or "us") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software services, visit our website, or interact with us in any way.
We value your trust and strive to maintain transparent practices regarding your personal information. Please read this Privacy Policy carefully to understand our practices concerning your data. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information refers to data that can be used to identify you individually. This may include your name, email address, postal address, and phone number. We also collect account credentials, such as usernames and passwords, as well as payment and billing information when you purchase our services To provide you with seamless scheduling and AI-powered content generation, we collect the following information
Technical Data refers to information about your device and internet connection. This includes your IP address and geographical location derived from it, device information such as device type, operating system, and browser type. We also collect hardware specifications relevant to our services, network information and connection quality data, as well as system logs and activity data related to service usage.
Usage Data refers to information about how you interact with our services. This includes pages visited on our website and time spent on each page, features and functions used within our software services, and interaction patterns and preferences. We also collect performance metrics, analytics data, and information about the frequency and duration of your service usage.
We use your data to deliver the services you request, maintain your account, and enhance your experience. This includes setting up and maintaining your account and delivering the specific functionality you request. We also personalize your experience based on your preferences, develop new features and services, conduct research and analysis to improve our offerings, and troubleshoot issues while optimizing performance.
We use your data to communicate with you and provide assistance when needed. This includes responding to your questions, comments, and support requests, as well as providing technical assistance and troubleshooting. We also send service-related announcements and updates, notify you about changes to our services or policies, and fulfill your requests for information or resources.
We analyze usage patterns and performance metrics to better understand how our services are used. This includes monitoring service performance and reliability, analyzing user behavior to identify trends and patterns, and measuring the effectiveness of features and functions. We also generate internal reports on service usage, evaluate and improve the user experience, and detect and prevent technical issues.
With your consent where required by law, we may use your data for marketing purposes. This includes sending newsletters, promotional materials, and other communications, as well as informing you about new features, updates, and offerings. We also deliver targeted content based on your interests and preferences, conduct surveys and collect feedback, and measure the effectiveness of our marketing campaigns.
We may share your information in the following circumstances:
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. These entities are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
We may share your information with our affiliate, Igent Works, for purposes consistent with this Privacy Policy.
If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
We may disclose your information to protect and defend the rights, property, or safety of Igent Holdings LLC, our customers, or others.
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Our security measures include encryption of sensitive data in transit and at rest, regular security assessments and penetration testing, and access controls and authentication requirements. We also conduct regular security training for our staff and maintain monitoring for suspicious activities and unauthorized access attempts.
Depending on your location, you may have certain rights regarding your personal information:
You may request access to your personal information that we hold and request that we correct any errors in your personal information.
In certain circumstances, you may request that we delete your personal information or restrict how we process it.
Where technically feasible, you may request a copy of your personal information in a structured, commonly used, and machine-readable format.
You may object to our processing of your personal information in certain circumstances.
You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing emails or contacting us directly.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
We use these technologies for remembering your preferences and settings, understanding how you use our services, improving our services based on usage data, providing personalized content and recommendations, and measuring the effectiveness of our marketing campaigns.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions, concerns, or requests related to your privacy or this policy, please contact us at contact@igentworks.com. We’re here to help and value your trust in Igent Works.
This Privacy Policy shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.
By using our services, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our services.